Delegated Clinical Operations, Powered by BPaaS

Offload complex clinical operations and gain a scalable, secure foundation for growth. With clinical BPaaS, managed care organizations can shift capabilities, launch new products faster, and expand membership without added operational strain. Streamlined workflows, efficient data exchange, and built-in regulatory compliance are supported through centralized system designed for high reliability and consistent performance. With predictable costs, reduced administrative burden, and manageable upfront investment, flexibility becomes financially sound, without the added risk.

Learn how clinical BPaaS can help you reduce costs, stay compliant, and streamline clinical operations.

Power Progress with BPaaS

Integrated with ZeOmega Jiva

Clinical BPaaS brings care management, utilization and medical management, appeals and grievances management, and provider portal assistance together through deep alignment with ZeOmega’s industry-leading, KLAS-recognized Jiva platform. MCOs can get the most out of clinical content and automation while standardizing workflows, improving visibility, and supporting timely, compliant decision-making across programs. The result is faster adoption, stronger performance, and consistent execution across core clinical operations.

99%

On-time completion of UM determinations

99%

Adherence to care plan timelines, and member outreach

Q1-Q4

Quarterly performance reviews for compliance management and continuous improvement

Why MCOs Are Making the Switch

High Upfront
Platform Costs

Expensive licensing, setup, and infrastructure

Minimal Upfront Investments

Industry-leading technology with predictable capital expenses

Long Implementation Timelines

Months or even years to get up and running

Rapid
Onboarding

Fully operational in just six months

Costly Internal
Staffing

Hiring, training, and retaining in-house teams

Expert Team
Included

Integrated clinicians, coordinators, leadership, and analysts

Ongoing
Maintenance
Fees

Costly compliance monitoring and upgrades

Maintenance
Included

Updates and compliance support at no extra cost

Limited Scalability

Fixed overhead for costly and inefficient growth

Fully Scalable

Services and costs based on membership needs

Heavy
Administrative
Burden

Manual processes slow down decision-making

AI-Powered
Automation

Streamlined workflows for fast, efficient operations

Unpredictable
Costs

Costs change with staffing, IT, and compliance

Predictable
PMPM Pricing

Costs align with membership volume for no surprises

Compliance
Exposure

Constant compliance changes to systems, processes, and workflows, with self-managed monitoring and reporting

Compliance
Support

Built-in compliance with ongoing monitoring and reporting

Cut Costs, Not Capabilities

Traditional clinical management models come with substantial upfront costs that strain budgets and slow down operations, from purchasing and licensing a platform to hiring large clinical teams. With per member per month pricing, we eliminate the need for extensive clinical platform purchase, complex implementation, employee costs, and ongoing IT maintenance. Our BPaaS model absorbs platform updates, regulatory changes, and infrastructure costs so you can redirect resources toward strategic initiatives like member engagement, value-based care, and innovative health programs. Our model allows you to keep costs predictable and focus on what matters most.

FIND CLARITY FOR YOUR HEALTHCARE ORGANIZATION FIND CLARITY FOR YOUR HEALTHCARE ORGANIZATION FIND CLARITY FOR YOUR HEALTHCARE ORGANIZATION FIND CLARITY FOR YOUR HEALTHCARE ORGANIZATION FIND CLARITY FOR YOUR HEALTHCARE ORGANIZATION FIND CLARITY FOR YOUR HEALTHCARE ORGANIZATION

Find Clarity for Your Healthcare Organization

Clearlink Partners is an industry-leading independent clinical and operational consultancy specializing in total cost of care that provides optimized, end-to-end clinical and operational management programs for managed care organizations, health plans, providers, and health systems. Through expert insights, innovative processes, and comprehensive solutions, Clearlink helps healthcare companies improve enterprise-wide alignment and navigate a dynamic healthcare ecosystem.

Delegated Clinical Operations, Powered by BPaaS

Power Progress with BPaaS

Integrated with ZeOmega Jiva

99%

99%

Q1-Q4

Why MCOs Are Making the Switch

High UpfrontPlatform Costs

Minimal Upfront Investments

Long Implementation Timelines

RapidOnboarding

Costly InternalStaffing

Expert TeamIncluded

OngoingMaintenanceFees

MaintenanceIncluded